What should I do if my SpeakON device won’t turn on, charge, record, or connect via Bluetooth?Updated 3 hours ago

If your SpeakON device cannot start a recording, turn on, charge, or connect via Bluetooth, please try these steps:

1. Restart the device: Press and hold the power button for 3 seconds, then try again.
2. Restore factory settings: With the device powered off, press and hold the power button for 10 seconds, then try again.
3. Check for a firmware update: If the device turns on and connects, contact our support team so we can check whether a firmware update is available. You can skip this step if the device cannot turn on or connect.

If the device still does not work, please contact us with your order number and a brief description of the issue. We’ll help arrange a replacement.